数据与知识联合驱动的智慧药学服务体系构建及系统实践

Construction and System Practice of Intelligent Pharmaceutical Care System Driven by Data and Knowledge

关键词:  数据  知识  智慧药学  药学服务

Key words:  data  knowledge  intelligent pharmaceutical  pharmaceutical care

摘要:

目的 探索建立新的药学服务模式，助力药师工作转型。方法 建立智慧药学服务体系总体框架，设计基于自主学习的知识服务系统，构建基于患者特征的智能决策系统架构，研制和部署临床药学服务平台路径，并结合医院实践进行验证。结果 首次建立了数据与知识联合驱动的智慧药学服务系统，将药学服务衍生至医院之外，能够满足患者全程化、个性化药学服务的需求。处方合理率稳步提升，处方调配时间、患者等候时间显著缩短，调剂差错发生率大幅降低，患者依从性、满意度有所提高。结论 智慧药学服务体系的构建使药师的工作效率和管理效能得到显著提升，推动了医院药学管理模式革新，成功助力药师专业转型，切实提高了用药合理性、有效性和经济性，具有很强的实用价值和开拓引领的作用。

Abstract:

OBJECTIVE To explore the establishment of a new pharmaceutical care model to help pharmacists work transformation. METHODS The overall framework of smart pharmaceutical care system was established, designed the knowledge service system based on autonomous learning, the intelligent decision-making system architecture based on patient characteristics was constructed, and the clinical pharmaceutical care platform path was developed and deployed, and verified in combination with the hospital practice. RESULTS It was the first time to establish an intelligent pharmaceutical care system driven by data and knowledge, which extended pharmaceutical services outside the hospital and could meet the needs of patients’ full-process and personalized pharmaceutical care. The reasonable rate of prescription increased steadily; the prescription dispensing time and patient waiting time were significantly shortened; the incidence of dispensing errors was significantly reduced; patient compliance and satisfaction were improved. CONCLUSION The construction of intelligent pharmaceutical system can significantly improve the work efficiency and management efficiency of pharmacists, promote the innovation of hospital pharmaceutical management mode, successfully assiste the professional transformation of pharmacists, and improve the rationality, effectiveness and economy of drug use, which has strong practical value and pioneering and leading role.