| 引用本文: | 平耀东,王楠,张文思,张凇,张艳华.不同类型品管圈在医院药事管理中的应用效果分析与体会[J].中国现代应用药学,2019,36(5):613-616. |
| PING Yaodong,WANG Nan,ZHANG Wensi,ZHANG Song,ZHANG Yanhua.Experience and Application Effects Analysis of Different Types of Quality Control Circle in Hospital Pharmacy Management[J].Chin J Mod Appl Pharm(中国现代应用药学),2019,36(5):613-616. |
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| 不同类型品管圈在医院药事管理中的应用效果分析与体会 |
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平耀东1, 王楠2, 张文思1, 张凇1, 张艳华1
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1.北京大学肿瘤医院暨北京市肿瘤防治研究所, 恶性肿瘤发病机制及转化研究教育部重点实验室药剂科, 北京 100142;2.北京大学肿瘤医院暨北京市肿瘤防治研究所, 恶性肿瘤发病机制及转化研究教育部重点实验室运营办公室, 北京 100142
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| 摘要: |
| 目的 分析不同类型品管圈所取得的效果并阐述活动开展过程中的体会。方法 通过不同类型品管圈在医院药事管理中的应用，分析品管圈实施的效果，并进行分析。结果 品管圈活动的开展对于提高科室的药事管理水平以及增强活动参与者药事管理的能力都取得了很好的效果。流程改造后患者及护士对药师满意度明显提高。结论 品管圈活动的开展提升了科室以及药师对药事管理工作持续改进的热情，加强了药事管理精细化的概念，提升了药剂科的整体管理水平。 |
| 关键词: 品管圈 课题达成型 问题解决型 药事管理 |
| DOI：10.13748/j.cnki.issn1007-7693.2019.05.021 |
| 分类号:R952 |
| 基金项目: |
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| Experience and Application Effects Analysis of Different Types of Quality Control Circle in Hospital Pharmacy Management |
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PING Yaodong1, WANG Nan2, ZHANG Wensi1, ZHANG Song1, ZHANG Yanhua1
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1.Peking University Cancer Hospital & Institute, Key Laboratory of Carcinogenesis and Translational Research, Ministry of Education, Department of Pharmacy, Beijing 100142, China;2.Peking University Cancer Hospital & Institute, Key Laboratory of Carcinogenesis and Translational Research, Ministry of Education, Operational Supervision Office, Beijing 100142, China
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| Abstract: |
| OBJECTIVE To analyse the effects of different types of quality control circles(QCC) and expound the experience in the process of carrying out the activities. METHODS Through the application of different types of QCC in hospital pharmacy management, the effect of implementing QCC was analyzed. RESULTS The QCC activities had achieved good results in improving the level of pharmacy management in departments and enhanced the ability of participants in the activities. The satisfaction degree of patients and nurses to pharmacists was significantly improved after the process reform. CONCLUSION The development of QCC activities has promoted the enthusiasm of departments and pharmacists for continuous improvement in pharmacy management, strengthens the concept of refined pharmacy management, and improves the overall management level of pharmacy department. |
| Key words: quality control circles(QCC) task achieving problem-solving pharmacy management |
