| 引用本文: | 张建萍,李明洙,吴海澜,张茜,邓文辉,朱思旭.中国社会药房慢病药学服务水平评价指标体系的构建[J].中国现代应用药学,2020,37(10):1248-1253. |
| ZHANG Jianping,LI Mingzhu,WU Hailan,ZHANG Qian,DENG Wenhui,ZHU Sixu.Development of Quality Indicators Focusing on Chronic Disease Services in Community Pharmacy in China[J].Chin J Mod Appl Pharm(中国现代应用药学),2020,37(10):1248-1253. |
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| 摘要: |
| 目的 制定一套针对我国社会药房慢病药学服务水平的评价体系。方法 通过文献研究法，基于结构-过程-结果理论模型，制定一套候选指标。采用2轮德尔菲调查法，收集15名药学专家对候选库指标的意见，专家来自社会药房、政府机构、高校和行业协会。结果 制定了一套适合中国社会药房慢病药学的服务质量评价体系，包括18个结构指标、16个过程指标和14个结果指标。结论 本研究构建的评价指标体有希望能促进我国社会药房慢病药学服务质量的提升。 |
| 关键词: 社会药房 慢病 药学服务 评价指标 德尔菲调查法 |
| DOI：10.13748/j.cnki.issn1007-7693.2020.10.018 |
| 分类号:R954 |
| 基金项目:中国药科大学国家执业药师发展研究中心课题研究项目（201807） |
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| Development of Quality Indicators Focusing on Chronic Disease Services in Community Pharmacy in China |
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ZHANG Jianping1, LI Mingzhu1, WU Hailan1, ZHANG Qian2, DENG Wenhui3, ZHU Sixu3
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1.Jinan University, Guangzhou 510632, China;2.Guangdong Pharmacists Association, Guangzhou 510080, China;3.Guangdong Provincial Licensed Pharmacist Registration Center, Guangzhou 510080, China
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| Abstract: |
| OBJECTIVE To develop a set of quality indicators focusing on chronic disease service provided by community pharmacists in China. METHODS An initial set of quality indicators were generated after a search of international literature and pharmacy practice guidelines, which contained structure-process-outcome indicators. Two-round Delphi consensus studies were conducted to get the view of a panel of 15 pharmacy experts, consisting of community pharmacists, representatives from the government agency, universities and pharmacist associations. RESULTS A set of quality indicators containing 18 structure indicators, 16 process indicators and 14 outcomes indicators were developed. CONCLUSION The quality indictors set up by this study will improve the quality for chronic disease service in community pharmacy in China. |
| Key words: community pharmacy chronic disease pharmaceutical service quality indicator Delphi consensus approach |
